The Member Relations unit is the main interface between ABBL members and ABBL experts, ensuring that our efforts are always focused on the issues with the most impact on the sector, today and in the future. It brings together the ABBL Clusters, which represent the main business lines of the Luxembourg financial sector: retail banking, private banking, corporate & commercial banking and depositary banking.

Sarah

Odru

Senior Management

Head of Member Relations

Sarah Odru is Head of the Member Relations unit of the ABBL. This unit is dedicated to help and support our members in their strategic needs, challenges and expectations.

Sarah joined the ABBL in 2014 in the Communication & Press Relations department. From 2018 to 2020, Sarah was in charge of the Marketing & Business Development activities of the ABBL. Sarah studied Politics and Economy and holds a Master’s degree in European Governance (EU Law & Politics, Lobbying) delivered by Sciences Po Grenoble, in France.

Simone

Kayser

Senior Adviser

Senior Adviser - Retail Banking & Consumer Protection

Simone joined the Member Relations Department in 2020. She works in particular for the Retail Banking Cluster and related working groups, which deal with technical and legal issues concerning products and services for retail customers and statistics on retail banking activities.

She is a member of various working groups at national and European level, such as the EBF Retail Committee and the UEL Competition - Consumer Working Group.

Lana

Kupusovic

Officer

Officer - Member Relations

Lana Kupusovic joined the ABBL in 2020, where she assists the banking cluster activities and supports our members.

Lana holds a Master of Science in Business Administration from the University of Trier (Germany) with a specialisation in international strategic management, human resources management and corporate marketing.

Fabio

Mandorino

Senior Adviser

Senior Adviser - Member Relations

Fabio Mandorino is a senior adviser in the ABBL's Member Relations unit, in charge of coordinating 3 business areas: private banking, corporate banking and depositary banking.

Fabio studied Institutions and Financial Markets Management at the Bocconi University in Milan (IT) and furthered his knowledge of impact investing at the Said Business School in Oxford (UK).